The British cosmetics firm Body Shop has used favorable PR to build its
image of "corporate social responsibility." Founder and boss Anita
Roddick, dubbed by some the "Mother Theresa of capitalism," has built her
company into a $700-million-a-year enterprise with over 1,050 stores in 45
countries.
Recent investigative articles in Business Ethics and In These
Times have dug beneath the hype to reveal that Body Shop has misled
customers about the safety and purity of its products and the extent to
which its sales benefit indigenous cultures.
Rather than admit the error, the Body Shop hired public relations
specialist Frank Mankiewicz. A former president of National Public Radio,
Mankiewicz assailed her former NPR colleagues for running a piece critical of
the Body Shop. Incredibly, NPR responded by pulling all records of the story
from public-accessible databanks and removing the original NPR reporter and
editor from the story (PR Watch, fourth quarter 1994, 3318 Gregory
St., Madison, WI 53711).

From the makers of the Hard Rock Cafe comes the Hard Rock Hotel, a 339-room,
11-story rock 'n' roll temple/casino hand-tailored for Generation X.
Two million dollars have been injected into the memorabilia budget alone,
meaning casino patrons can feast their eyes on a Pearl Jam surfboard, an
Elvis (Presley) gold lame jacket, and a billboard for an old Doors record.
The casino will also feature piano-shaped roulette tables, guitar-armed slot
machines, and $25 chips emblazoned with Jimi Hendrix's face.
Conscious gamers can play "environmentally active" slot machines while
rain forest depletion numbers are tallied on a board spanning the length of
the casino. The hotel rooms will be furnished with 27-inch stereo televisions
with cable and music channels. Cabanas, also equipped with TV sets, will
surround the pool (a lagoon with a sand bottom). Free-range chickens and eggs,
organic produce, and vegetarian alternatives will be featured on all menus,
as well as through room service. And just when it seems as though it
couldn't get any better, the Hard Rock's 11,000 square-foot club promises
to attract the likes of rock 'n' roll performers Sheryl Crow and Stone
Temple Pilots. Call (800) HRD-ROCK.
The National Agriculture Chemical Association has changed its name to the
American Crop Protection Association (PR Watch, fourth quarter
1994).
Those quirky Absolut vodka ads are all the rage with kiddies: ten-year-olds
rip them out of magazines at the dentist's office, teens tape them to their
walls and trade them with friends (three Absolut Perfections for one Absolut
Warhol). Since 1985, when Absolut began commissioning artists to paint its
trademark bottle, it's had a rising number of calls from fans requesting their
favorite ads. Now it gets about 350 requests a month -- from younger and
younger callers. Absolut's even hired a psychologist to weed out minors'
requests (Newsweek, 1/30/95).
Absolut Ads aren't the only ones pumping the blood of American youth.
Now, courtesy of indie go-getters Beyond the Wall, there's a catalog devoted
entirely to hawking wall-size ads. The glossy, full-color publication is just
like a regular magazine, only without the editorial. As Beyond the Wall
co-founder Brian Gordon says, "College students don't like to read. Our
catalog cuts through the clutter." Backed by corporate sponsors such as
Levi Strauss, Union Bay, Nike, Reebok, Coca-Cola, Pepsi-Cola, and Sony
paying $40,000 a page, Beyond the Wall is an ideal way for advertisers to
reach the college market -- using "art." Wonderbra ads, for example,
feature a sultry, full-figured gal wearing only a black lace model and the
tagline "Double Major." Advertising Age notes, "Wonderbra knows men
are ordering its sexy poster more than women and that's OK." (Ad Age,
Jan. 30, 1995)
Of course, the fact that huge wall ads should pass as art isn't so surprising
at a time when the federal government prepares to slash funding for the arts.
The savvy arts council director knows how to pitch the arts to corporate
sponsors. Just look at the Super Bowl, one director says, and you'll see
artists galore. Graphic artists for uniforms, logos, NFL fashion;
videographers and copywriters, and animation freaks for commercials (Super
Bowl ads were $2 million a minute -- better make it good); the phalanx of
half-time lip-syncers, dancers, musicians, directors, choreographers. Not
asking for no handout, just good business. (The Nation, Feb. 6,
1995)
Early 20th century advertisements are being reintroduced in the form of
collector spoons. Presented as a "dynamic part of our American culture,"
these 12 pewter spoons are topped with old-time ad trademarks and characters
like Elsie the Cow, the Dutch Boy, and the Morton Salt girl. According to the
ad, these spoons will help you celebrate trademarks that "captured the
imagination of millions -- and sparked their appetite for exciting new
products" (AdVice, Fall 1994).
No longer confined to the big and small screens, product placement is
creeping into new arenas -- literally -- because now it's the Grateful
Dead fronting for AT&T. According to the October 17 Advertising Age,
AT&T loaned two video phones to the Dead and their crew during the band's
100-day concert tour last summer. Band members eventually bought 30 of them.
"You wouldn't normally associate AT&T and the Grateful Dead...but, in
the music business, the Grateful Dead is known for its cutting edge
technology," commented Mark Dowley, the adman responsible for the
link-up. "We'd love to make a commercial out of it." (Option, Jan/Feb
1995)
Rock stars like the Rolling Stones and Eric Clapton are now appearing on
collectible, credit-card size telephone debit cards (One New York dealer
says certain limited-edition Elvis cards are fetching up to $1,000).
According to Rolling Stone: "some music cards are also marketing
tools. Tony Bennett card holders hear two eight-second clips from his
Unplugged
album before their calls go through. The neohippie band God Street Wine's
card is interactive, with a voice menu that allows fans to sample
numerous tracks, order the CD or leave information about themselves --
giving the band's label free market research. Other plastic artists are
donating their proceeds to charities, as Michael Bolton is doing for his
Foundation for Women and Children at Risk and Mariah Carey for the Fresh
Air Fund." Cough. (RS, Feb. 23, 1995)
Blockbuster -- that fun-loving company that screens all its employees for
drugs -- has opened Block Party, the first in a planend chain of wholesome
adult entertainment centers. Touted as "where grown-ups go to kid
around," Block party offers slides, tunnels, video and virtual reality
games and a motion-base simulator theater set against a stylized urban
backdrop. (Rolling Stone, Feb. 23, 1995)
On an NBC Nightly News report on gay parenting (9/1/94), one expert was
quoted saying that the parents' love was more important than sexual
orientation. She was identified as "psychologist Charlotte Patterson, a
lesbian." For "balance," NBC turned to Paul Cameron, whose dubious
research provided many of the "facts" in the homophobic video The Gay
Agenda. "Children's lives are being sacrificed on this altar -- the
altar of gay rights," he said, identified merely as "Paul Cameron,
psychologist." While finding one expert's sexual orientation noteworthy,
NBC apparently did not find it relevant that Cameron was expelled from
the American Psychological Association and censured by the American
Sociological Association, which said he "has consistently misinterpreted
and misrepresented sociological research." (Extra, November/December
1994)